Podcast: Play in new window | Download
Did you know that your iris pattern is unique? So much so that not even your left iris matches your right iris. Thatโs how different we are as humans, even within ourselves there are things that seem identical but when we take a closer look theyโre not.
I have a child who is misunderstood by everyone for the simple fact that he thinks so differently. The way he looks at the world, Iโm fascinated. The things he says, Iโm utterly intrigued by. But this, the world struggles to accept. I truly believe he was sent to teach us, to bring us this beautifully gilded reminder that all human beings are different.
If every iris pattern is unique then itโs impossible for two people to see things the exact same way. This all may sound simple to you; but if we really grasped this, then why do we humans find ourselves in such turmoil all the time due to inevitable misunderstandings with other people?
Misunderstood
Misunderstandings happen all the time and they ruin our relationships in life. I feel that society does an especially poor job of understanding its members when they are ages 0 to 18.
Thereโs no guidebook to being a parent, being a girlfriend, being a sister. There are products people try to sell us, but none of these retreats, books, psychological counseling sessions were really custom designed for our own psyches. None of these so-called solutions were made in the imprint of the brain that it is designed to help.
The best person to teach you how to understand other people better is you. Your own brain knows best how to expand its cognition, better than anyone else can teach you.
One of the benefits of getting older is that Iโve had my share of ruined relationships. Iโm not going to sit here and say that even now, that Iโm the best. Iโll admit that sometimes Iโm so wrapped up in my work and my family that I donโt always pay the closest attention to understanding people who arenโt at the center of what I have going on at any given moment. But I can say that going through the experience of having a misunderstood child, Iโve learned to stop and ask myself when I am having a hard time handling another person.
Say these questions to yourself, and then let your brain figure them out.
- What specific aspect of this personโs behavior donโt I understand?
- What is the sequence of events that led up to the display of this behavior that I donโt understand?
- What does this person possibly sense, even subconsciously, that I donโt โgetโ about them. In other words, how does this person feel that I am misunderstanding them?
- What are the steps I need to take to understand the person better?
- What did I observe about this personโs body language that their words didnโt say?
- Is it possible that this person and I are too incompatible, too different, that I will never ever, no matter how hard I try, possibly be able to understand him or her enough so that our relationship is okay?
Where the iris of empathy focuses
So much in our industry we focus on the wrong questions. I mean, just look at the typical topics that keynote speakers grandstand about at conferences:
- Mutual funds vs. ETFs.
- Whatโs the best LinkedIn message to send someone? Arenโt there magic messages that will make anyone automatically want to meet with me?
- How do I optimize SEO?
- Active vs. passive management?
All of these questions seem so primary and that is because it is what the industry vendors with something to sell you want you to focus on. And so hereโs what Iโm trying to sell you on, and I sincerely think that you should buy it:
- Higher understanding
- Higher empathy,
- And better questions
The uncommon iris of empathy
Remember those questions I mentioned above? Copy them and think about them. Start applying them. These are the questions that should be at the top of your list more than anything else, because the most important thing to your business is the people who are involved. One by one, by understanding people better you can get the right ones into your business, as clients, as teammates, as vendors. If you answer these questions right you can get the other stuff wrong and probably be okay.
Even if it is just a fleeting glimpse, see the world through the lens of the uncommon iris of empathy.
Music is Arp Bounce by Geographer